Returns & Exchanges

We want you to love your dub gear. If you're not completely satisfied with your order, we're here to help.

Returns

Returns are accepted within 30 days of delivery.

To be eligible for a return, items must:

Be unworn and unused
Be in their original condition
Include all original tags and packaging

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be issued to your original payment method.

Please note that shipping costs are non-refundable.

Exchanges

Need a different size or received the wrong item? We can take care of that.

Exchanges are accepted within 30 days of delivery for items that are unworn, unused, and in original condition.

To request an exchange, contact us with your order number and the item you'd like to exchange.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can make it right as quickly as possible. If the issue is due to our error, we will cover the cost of return shipping and send a replacement when applicable.