FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Once shipped, delivery times vary based on your location.

How can I track my order?

Once your order ships, you'll receive a tracking number via email.

What is your return policy?

We accept returns within 30 days of delivery for unworn and unused items in their original condition.

Do you offer exchanges?

Yes. If you need a different size or received the wrong item, contact us and we'll help with an exchange.

What if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the issue.

Do your hats fit all sizes?

Our hats feature an adjustable snapback closure designed to fit most head sizes comfortably.

Do your polos fit true to size?

Our polos have a slightly relaxed fit and may run a little larger than a traditional athletic-fit polo. We recommend ordering your usual size for a comfortable fit. If you prefer a more fitted look, consider sizing down.

How can I contact dub?

You can reach us anytime at support@dubgolf.co and we'll get back to you as soon as possible.